The best window installation comes from hiring the best window installers. Below are some great questions to ask before hiring a company for your window project.

1. Can I View Examples of Your Previous Work? You should have the opportunity to inspect our prior projects before committing your funds. This is a critical query, especially when considering new window installation and hiring a contractor. Reputable companies typically offer reference photos of their past work or provide access to showrooms for a more in-depth examination. It’s advisable to avoid contractors who are unwilling to share their previous work, and a quick glance at their Yelp page can often shed light on the reasons why.

2. What Is the Expected Duration of the Window Installation? This question is important when engaging a window contractor. Most companies calculate labor costs based on the installation time required. Understanding the time frame is essential, as it allows you to assess whether it can be expedited based on weather conditions or crew size. While precise quotes may be challenging to provide, experienced contractors should be able to offer a reasonable estimate.

3. How Will You Protect My Home During Installation? As with any home improvement project, window installation can create a mess, even when handled by professionals. Many installation teams come equipped with protective gear like tarps and floor coverings, but it’s not guaranteed. Always inquire about your contractor’s cleanup plan and whether they provide protective items. If they don’t, you can consider purchasing them locally.

4. Tell Me About Your Installers Questions directed at the window contractor should also extend to their installation team. It’s crucial to ensure that every member of the crew possesses the same level of expertise and professionalism for your window replacement project. Inquire about their experience, reputation, and any specialties. Some companies may also offer background checks, especially if children are present in your home.

5. Do You Have Insurance and Licensing? While this may seem like an obvious assumption, numerous contractors operate without the necessary licenses or insurance. Working with an uninsured or unlicensed contractor can lead to significant complications if issues arise. At a minimum, your contractor should provide proof of liability insurance (to safeguard your home) and workers’ compensation insurance (to protect their workers in your home). For historical properties, ensure your contractor has the required city and state licenses.

6. What Is the Warranty for the Installation? It’s essential to research warranties even before selecting a window contractor. With proper installation and maintenance, replacement windows can last for decades. However, inadequate installation can turn into a costly nightmare. Always inquire about the warranty covering your installation. If it extends for less than ten years, consider further investigation.

7. What Are Your Payment Terms? Window replacement is a substantial investment, so understanding the payment terms is crucial. Most companies don’t require full upfront payments. Clarify expected payment dates with your contractor, and if you require a payment plan, communicate your preferences. The only non-negotiable upfront costs typically include materials and potential custom orders.

8. Are Debris Disposal Costs Included in the Quote? After window installation, disposal of debris and old windows becomes essential. Some installation companies may charge for disposal services separately. Always inquire about these services and costs to avoid surprises. Disposing of old windows, in particular, may have specific requirements and expenses.

9. Does the Company Subcontract Any Work? Subcontracting is not inherently negative, but it’s vital to know who will be working on your project. Assess the experience, vetting, and potential impact on labor costs of any subcontracted workers. You’re investing in a complete installation crew, so thorough information about their involvement is essential.

10. What Do I Need to Do to Prepare for My Window Installation? Inquiring about preparation tasks is essential for a smooth installation process. Ask your installer if any specific actions are required before their arrival. Generally, it’s advisable to clean the areas inside and outside the window, remove breakables, take down curtains or coverings, and ensure your home is accessible.

When it’s time for to window replacement, give A Plus Windows a call and ask us these questions! We’ve been helping homeowners in the Richmond area with door and window installations for decades, and we are ready to do the same for you. For your free, no-obligation consultation, call (804) 804-303-4136.